Support manager (Chat)
All Right is a leading online education platform for children learning English. All Right is a Ukrainian fast-growing IT company that is conquering the world market with its excellent product. All Right creates an ecosystem of innovative solutions, including AI app with personalized learning and tutoring by Cambridge YLE certified teachers.
Join our team as a Support Manager for Teachers!
What you will get with us:
Opportunities for Growth: Reimbursement for professional training expenses.
Supportive Team Environment: Join a team that values teamwork, collaboration, and mutual support, with no micromanagement.
Comprehensive Benefits Package: 15 days vacation, 20 days sick leave, and additional bonuses.
Onboarding and Mentorship: Benefit from individual support and mentorship for seamless integration into the team and product understanding.
Inspiring Work: Become a part of a growing product that inspires
Well-being Support: Access a robust support program, including partial reimbursement for psychologist services, financial assistance during critical health issues, and engaging internal events.
Remote Work Flexibility
Language Development: Take advantage of free corporate English lessons and speaking clubs to improve your language skills.
Your Duties Would Include:
- 2/2 working schedule, 12-hour shifts with 1.5 hour break (08:00-20:00)
Answering inquiries (written communication only)
Identifying problems and escalating them to the respective departments
Working with CRM systems and admin panel
Our Best Candidate:
Is proficiency in English (B2 level or higher)
Is polite and flexible
Has great written communication skills
Knows how to help a customer quickly
Recruitment process:
Quick introduction with the recruiter
- Test task
Meeting with the Team Lead
Job Offer
Anastasiia Kolomiiets
