Jr. Communications officer

About us: 

ActionAid is a global federation working for a world free from poverty and injustice. ActionAid’s Regional Office for Eastern Europe was established in Kyiv in 2022 and is covering projects in Ukraine, Romania, Poland, Moldova and Georgia. ActionAid works through a wide range of local partner organisations in the nexus, prioritising young people’s leadership, civil society development, women’s rights and leadership, the protection of at-risk groups and minorities, as well as humanitarian assistance. 

 The Role:

The Junior Communication Officer will support social media management, content creation, and digital engagement to strengthen ActionAid Ukraine’s online presence. This role is ideal for a young Ukrainian professional with a passion for digital storytelling, social justice, and humanitarian issues.

The role is based in Kyiv and reports to TBD or the Head of Programmes, with a secondary line to the Regional Communications Advisor. The role works closely with the Programmes Team based in Ukraine, Moldova, Poland, Romania and Spain. 

Tasks and Priorities

 1) Social Media Management (30%)

• Manage AA Ukraine’s social media accounts (Instagram, LinkedIn, potentially others) to increase reach, engagement, and follower growth.
• Develop and schedule daily social media posts in alignment with AA’s tone, values, and campaigns, also liaising closely with global comms colleagues.
• Monitor engagement and interactions, responding to comments and messages in a timely and professional manner.
• Track performance metrics and provide monthly analytics reports with insights and recommendations for improvement.

2) Content Creation & Storytelling (30%)

• Design engaging graphics, visuals, and infographics for digital use, ensuring ActionAid’s brand consistency.
• Draft compelling social media captions, blogs, and short articles highlighting AA’s impact.
• Capture and edit short-form videos and photos from field activities for social media storytelling, from both Ukraine and occasionally neighbouring countries.
• Support the production of newsletters and other communication materials.
• Support AA’s comms teams when visiting and organise content gathering trips.

3) Campaigns & Digital Engagement (20%)

• Assist in planning and executing digital advocacy campaigns aligned with AA’s humanitarian and women’s rights related goals (such as for the 16 Days of Violence Against Women and other global events).
• Engage with partner organisations, influencers, and activists to amplify key messages.
• Identify trending topics and digital opportunities to enhance AA’s social media strategy.

4) Media & Communications Support (20%)

• Maintain and update the media contact database.
• Assist in drafting press releases, statements, and media briefings, liaising closely with the General Secretatiat’s, IHART’s, and ActionAid Spain’s comms and media teams.
• Support event coverage, including live social media updates and post-event content development.

 (The responsibilities of this position are subject to change as required by the rapidly evolving context.)

 Who we're looking for:

• Bachelor’s degree (or ongoing studies) in Communications, Journalism, Media Studies, Marketing, or a related field.
• Strong experience managing social media platforms for an non-governmental organisations, campaign, or initiative.
• Experience in working for local or international NGOs in Comms, and a strong understanding of comms (and it’s objectives, uses, and particularities) in the context of non-governmental organisations.
• Experience in content generation for Instagram and LinkedIn, and the ability to produce targeted posts for different key audiences
• Basic knowledge of graphic design (Canva, Adobe tools) and video editing (CapCut, Premiere Pro, or similar).
• Excellent writing skills in Ukrainian and English.
• Passion for human rights, gender equality, and humanitarian work.
• Sensitivity when working with at-risk populations.
• Ability to work independently, meet deadlines, and handle multiple tasks.
• Exceptional interpersonal skills: tact, patience, diplomacy, confidentiality, and appropriate assertiveness when communicating with donors and partners.
• Consultative and empowering working style and willingness to learn from others.
• In addition, we expect:
  • A strong commitment to AA’s vision, mission, and values, especially the rights-based approach and the principles of equal opportunity as outlined in ActionAid’s Code of Conduct.  
  • A strong commitment to embedding feminist leadership and ActionAid’s humanitarian signature. 
  • A strong commitment to adhering to and promoting ActionAid’s approach to Sexual Harassment, Exploitation, and Abuse and other Safeguarding concerns (including child abuse and abuse of adults at-risk)  
  • A strong understanding of and commitment to women’s rights and cultural sensitivity.  
  • A commitment to the importance of downward accountability to rights-holders and transparency in humanitarian response. 

 What we offer:

ActionAid is committed to providing a welcoming, supportive workplace where we recognize a job well done, encourage close collaboration and sharing power, and where safeguarding standards and feminist leadership are exemplified everywhere. At ActionAid, you can look forward to a fair compensation package and a flexible working environment, including. 

• A workplace that embraces intersectional feminist principles 
• Flexible, family-friendly working arrangements.
• Salary and conditions according to ActionAid’s salary grid for national candidates.

How to apply:

Please send your CV and cover letter as pdfs in English (no more than 2 pages each) to Відправити резюме  with the reference Ukraine – Jr. Comms Officer.

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This offer is contingent upon pending funding applications for the role.

ActionAid conducts thorough reference checks before making an offer. 

Due to high volumes of applications received, we can only correspond with short-listed applicants. Should you not have received feedback on your application within two weeks of the closing date, please consider your application as unsuccessful. 

ActionAid will not consider unsolicited candidates from recruitment agencies. 

ActionAid reserves the right to modify, re-announce, or withdraw any of our vacancies at any time.

ActionAid is committed to recruiting candidates who promote ActionAid’s SHEA and Safeguarding policies and values and will only recruit candidates who are committed to SHEA and Safeguarding and ActionAid’s values, thereby helping to create safer working cultures.

ActionAid collects and processes personal data relating to job applicants as part of any recruitment process. 

ActionAid is committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Please visit our website https://actionaid.org/privacy-and-cookies  or click the link Privacy notices to view our GDPR Privacy notice.