Customer support representative
37 000 — 38 000 ₴
В офісі/на місці
Повна зайнятість
We have an exciting opportunity for you in logistics that remains resilient through any challenges. Embrace a bright future with us!
Our client is a global leader in transport logistics services across the USA, prioritizing Western standards for working conditions. A key principle of the company is to nurture talent from within for management roles rather than hiring externally. They pride themselves on being a forward-thinking and sustainable organization, welcoming individuals who share these values to join their team.
Here’s what you can expect from us:
- Our working hours are set from 3 PM to 1 AM on a 5/2 schedule (with office hours from 3 PM to 8 PM, then remote work until 1 AM).
- Competitive Pay in $.
- Top-notch training through our internal development programs.
- Clear opportunities for career progression.
Your Role:
- Communicate with drivers and carriers to ensure that goods are picked up and delivered promptly.
- Monitor shipment progress and update customers as required.
- Resolve any issues or delays that may occur during the shipping process.
- Keep accurate records of shipments, including tracking information and delivery status.
- Work with other departments to optimize routing and enhance efficiency.
What We’re Looking For:
- Knowledge of English at the Upper-Intermediate level.
- Analytical flexible thinking.
- Ability to effectively multitask.
- Proficient time management skills.
- Track record of consistently attaining performance goals and having personal accountability for own results.
- Demonstrated desire for professional growth and development.
Start your journey towards a fulfilling career where your development is our top priority!
