CRM (Retention) Manager (Gambling)
We are seeking a skilled professional for the CRM (Retention) Manager (Gambling) position. The ideal candidate will have experience in the industry, be organized and motivated, and we guarantee a pleasant atmosphere with opportunities for growth. Additionally, we offer competitive compensation and exciting bonuses.
What you need to do:
Creating and managing triggers, roadmaps, and campaigns.
Set up and maintain a cross-promotion framework, processes and best practice guidelines;
Plan and implement cross-promotion retention strategies;
Report regularly on the performance of retention campaigns;
Stay on top of Igaming market opportunities and trends.
What hard skills do you need to have:
Experience: 2+ years in the (related) industry (Gambling, Betting), Retention marketing, VIP reactivation experience
Practical skills in: Customer.io, GA4, Ahrefs, SimilarWeb, CRM;
Successful experience in segmentation and conversion rate increase based on the existing customer base (players in our industry) with proven cases;
Examples of building retention strategies by channels: email, SMS, push;
Experience in VIP management and relationship management with VIP players will be a plus;
What soft skills are needed:
Communication Skills: Ability to clearly convey information and ideas.
Problem-Solving: Ability to identify issues, analyze situations, and develop effective solutions.
Adaptability: Flexibility in responding to changing conditions and willingness to learn new skills.
Teamwork.
Time Management.
Critical Thinking.
What do we offer?
Remote work.
Flexible working hours.
Competitive salary paid on time.
Friendly and proactive team.
No bureaucracy, unnecessary reports, or calls.
20 days of paid leave, 5 sick leave and holidays are days off.
What are the stages of selection?
Stage 1: interview with a recruiter.
Stage 2: interview with the hiring manager.
Stage 3: job offer!
If you believe you fit the description above, please reach out via Telegram. Be sure to mention the job title and include your resume. This will enhance your chances and expedite our communication!